SafeTrx - Tracking you home safely Designed in close cooperation with SAR professionals, SafeTrx is a vessel tracking Smartphone application that fills a critical gap in the maritime situational awareness picture. Coast Guard rescue operation
HOURS AT SEA
13,886

AVERAGE TRIPS PER MONTH
417
DOWNLOADS
14,422

TRAFFIC REPORTS RECORDED
2,314

About

The solution is the first of its kind, providing a means for boaters to file a Sail Plan (SP) with the Coast Guard from a Smartphone. With a set of server side processes, the solution monitors the journey, alerts designated contacts should a journey exceed an ETA and provides a web-based user interface for the Coast Guard to rapidly assist in locating an overdue vessel. SafeTrx is an innovative  tool aimed to complement the existing technology that assists in saving lives at sea.

 

DSI Adaptive, a specialist projects group within DeCare Systems Ireland (DSI), is responsible for the design and development of the SafeTrx solution. Delivering world class Enterprise IT solutions since 1998, DSI focuses on architecture, consultancy & strategy, project management, web design & development and mobile development



DSI Adaptive

Design & Development

Features & Benefits

Automating and simplifying the Sail Plan provides an easy, cheap and reliable means of keeping the Coast Guard informed of voyage plans.

Automate filing of Sail Plan via Smartphone

    Provides boaters who don’t usually register SPs or use AIS on board with a more accessible means of keeping the Coast Guard informed of their voyage plans.

Vessel Tracking

    SafeTrx logs position reports every kilometre (or every 5 minutes if stationary). These position points are displayed on the SafeTrx Monitoring Console and provides the Coast Guard with critical location information that can quickly be shared with emergency response teams.

Automated Overdue Alert Notifications

    An overdue Sail Plan triggers a set of escalation SMS messages to boater’s emergency contacts and the Coast Guard.

Dedicated Boater Website

    SafeTrx Web allows boaters to edit their vessel and personal details, manage emergency contacts and view journey history.

SAR Operational Support Tools

    The SafeTrx Monitoring Console provides SAR emergency response operators with an intuitive Web-based user interface. The user interface combines real time vessel tracking with boater, vessel and emergency contact information. Within this interface, SAR emergency response operators have access to a set of support tools including:

  • • Area picture showing all SafeTrx activity within the operator defined territory
  • • Overdue filtering for vessels exceeding their ETA
  • • Real time tracking capability for all active SafeTrx vessels
  • • SURPIC provides surface picture capability for enhanced situational awareness
  • • Historical Sail Plan search
  • • Customised map views and horizontal accuracy filtering
  • • Roster management for flexible SAR alert escalation

How It Works

Designed to complement the existing technologies that save lives at sea, SafeTrx provides a means for boaters to file a Sail Plan (SP) with the Coast Guard from a Smartphone.

Boater Registration

  • • Register vessel & personal details.
  • • Enter emergency contact details in SafeTrx Web.
  • • Accept End User Licence Agreement.

Create SP on Departure

  • • Launch app. Enter vessel details, destination ETA, no. of people on board & purpose of trip.
  • • Choose trip start, waypoint & end point.
  • • Press “Set Sail’.

GPS Tracking on Vessel

  • • Transmits position, speed & heading to the server at regular intervals.
  • • Coast Guard uses SafeTrx Monitoring Console to track active SPs.

Successfully closes SP

  • • Closes out SP on reaching destination or amends details mid-passage.

Failure to close SP

  • • Triggers a set of escalation SMS messages to the boater’s emergency contacts and Coast Guard.
  • • SafeTrx Monitoring Console assists in locating overdue vessel.

Demo Videos



SMS your SafeTrx Sail Plan to your Emergency Contacts

SafeTrx gives further assurance to friends and partners ashore with an option to SMS the full SafeTrx Sail Plan to your Emergency Contacts. When starting a trip, SafeTrx will prompt you to SMS the Sail Plan to the Emergency Contacts you have associated with the trip. Its that easy. Please note that you will incur SMS charges for each text message you send.





Adjust your SafeTrx Sail Plan

Change of plans mid trip or maybe you're running late? Easily adjust your Sail Plan (ETA / number of people on board / destination) through the app. Here’s how:


Enhancements to SafeTrx Mobile Apps:

    Facebook

    Facebook Share

    The SafeTrx app displays a Trip Summary screen highlighting trip statistics and includes the ability to post the Trip Summary details onto a Facebook timeline.
    SMS-sail-plan

    SMS Sail Plan to Emergency Contacts

    SafeTrx gives further assurance to friends and partners ashore with a new option to SMS the full SafeTrx Sail Plan to Emergency Contacts. When starting a trip, SafeTrx will prompt you to SMS the Sail Plan to the Emergency Contacts you have associated with the trip.

New to the SafeTrx Product Suite:

Radio

Radio Operator Console

SAR professionals can log radio traffic in an easy to use web-based interface. The Radio Operator Console includes the following features:

  • Sail Plan (SP) handoff capabilities as a vessel travels between jurisdictions.
  • Operators have the ability to schedule ‘next contact’ timers as well as bar crossing timers to remind them to contact the boater as necessary.
  • Late and overdue alerts appear in the on the Radio Operator Console prompting the radio operator to act.
  • Search capabilities allow the operator to filter active trips by the vessel registration, vessel name and Marine Assist ID.
  • The ability for operators to record Radio Logs for non-TR related activities.
  • Can be fully integrated with the SafeTrx app or can operate alone.
  • Radio Operator Console Reports allows management to run detailed search and reporting on TR's and Logs.

Enhancements to SafeTrx Monitoring Console:

GeoFence

Geo-Fenced Overdue Alerts

SafeTrx gives further assurance to boaters with Geo-fenced Overdue Alerts. The SAR agency provides a virtual perimeter around a specific geographic area. Should a boater exceed the Estimated Time of Arrival (ETA) by a certain period of time, the system retrieves the boaters last reported location and triggers an email alert to the Rescue Coordination Centre (RCC) overseeing that area. This follows the series of local notifications and SMS messages sent to the boater’s handset.

*Currently only available in Salvamento Marítimo SafeTrx

Reporting

SafeTrx Reporting

SafeTrx generates key statistics on the profile, usage and behaviour of leisure craft users:

  • High Level Metrics Report: Provides a breakdown on the the number of new SafeTrx users and TRs within specific date ranges.
  • People of Board Report: Reports the number of adults and children recorded on TRs within a date range.
  • Activity Type Report: Reports the number of TRs by activity type within a date range. I've noticed that all activities are not being reported, we will rectify this.
  • Top Vessels Report: Reports the number of TRs by Vessel within a date range.
  • Top Users Report: Reports the number of TRs by User within a date range.
  • Device/Version Breakdown: Reports the number of TRs by device type, OS version and mobile app version within a date range.

    24 hour access

    24 Hour Share Access

    Allows SAR professionals to share critical information quickly with other SAR agencies by granting temporary access of the console.
    Incident

    Incident Sharing

    Added the ability for Operators to email Journey Logs, Operator Markers and vessel images to recipients to facilitate a coordinated SAR response.
    Trip-reporting

    Enhanced Trip Reporting

    A comprehensive PDF report allows SAR professionals to view and analyse individual trip information. This can be easily shared with other SAR agenices from within the Monitoring Console.
    Timezone

    Time Zone Support

    The Monitoring Console now displays UTC dates and times as well as the local time.
    User-guide

    Online User Guide

    An easily accessible user guide is now available from the ‘Help’ section of the Monitoring Console.

Video

What's New

Find out what's new here...

Boater Registration

  • • Register vessel & personal details.
  • • Enter emergency contact details in SafeTrx Web.
  • • Accept End User Licence Agreement.

Create SP on Departure

  • • Launch app. Enter vessel details, destination ETA, no. of people on board & purpose of trip.
  • • Choose trip start, waypoint & end point.
  • • Press “Set Sail’.

GPS Tracking on Vessel

  • • Transmits position, speed & heading to the server at regular intervals.
  • • Coast Guard uses SafeTrx Monitoring Console to track active SPs.

Successfully closes SP

  • • Closes out SP on reaching destination or amends details mid-passage.

Failure to close SP

  • • Triggers a set of escalation SMS messages to the boater’s emergency contacts and Coast Guard.
  • • SafeTrx Monitoring Console assists in locating overdue vessel.

News

Director of Salvamento Marítimo to present SafeTrx at National Maritime Conference.




12th August, 2014



Juan Luis Pedrosa, Director of Salvamento Marítimo, will present SafeTrx at the Spanish Royal Navy League’s National Maritime Conference this September. The system will be presented as part of the paper "The Current Reality of Sea Rescue in Spain" in the morning session on September 23rd.

Described as “a new milestone in maritime recreational safety” by the Spanish Royal Navy League, the SafeTrx application was officially launched by the Spanish Maritime Safety Agency last July.

For more information on his presentation: Click here
Full programme: Click here

SafeTrx Lanza en España!




July 22, 2014



DeCare Systems Ireland (DSI) announce the official launch of the Salvamento Marítimo SafeTrx app for the Spanish Maritime Safety Agency.

Cork, Ireland - July 22nd 2014 - SafeTrx continues it’s expansion in Europe with the launch of Salvamento Marítimo SafeTrx, the official app of the Spanish Maritime Safety Agency that allows leisure craft owners to log their Sail Plans directly from their Smartphone.

Available on Android and iPhone devices, Salvamento Marítimo SafeTrx features the latest SafeTrx features and allows boaters to file their journey details and estimated time of arrival (ETA). Their designated emergency contacts are automatically notified if the ETA is exceeded and can raise the alarm with Salvamento Marítimo. Using the location data sent by the SafeTrx app during a voyage, Salvamento Marítimo can quickly pinpoint lost and stricken boats. The agency 's adoption allows the boating community to take advantage of the service in Spanish territorial waters for free.

The SafeTrx system is quickly becoming the defacto standard for the electronic filing and monitoring of Sail Plans, and continues to expand its feature set as its community grows. This latest version of SafeTrx includes ‘Geofenced Overdue Alerts’ providing Rescue Coordination Centres (RCC) with specific alerts, vital when you consider the sea area that Salvamento Maritimo cover. The SafeTrx platform now provides mulitlingual capabilities offering the mobile applications and Boater website in both English and Spanish for Salvamento Marítimo.

Director of Salvamento Marítimo, Juan Luis Pedrosa, commented “Around 50% of the incidents managed by the Spanish Maritime Safety Agency are related to leisure activities. Salvamento Marítimo SafeTrx can locate, track and monitor vessels in distress which are not required to have neither GMDSS equipment nor VTS systems, providing a new approach to deal with this kind of incidents. We are sure this application can play a significant role in improving safety in coastal waters.” John Murphy, General Manager of DSI, added “We’re very proud to be working with the national body for maritime safety in Spain. Salvamento Marítimo joins the growing SafeTrx communities in Ireland, the UK and Australia, and will seek to use the system to help promote safe, responsible recreational boating in Spanish waters.” The launch follows the recent release of the Royal Yachting Association (RYA) SafeTrx application which reached almost 1,000 downloads after its first week in the stores.

Salvamento Marítimo SafeTrx is available to download from the Spanish Apple App Store and the Spanish Google Play Store:.

Contact SafeTrx:
Visit the SafeTrx Website: http://www.safetrxapp.com
Facebook: www.facebook.com/SafeTrx
Twitter: @SafeTrx

Contact Salvamento Marítimo:
Salvamento Marítimo Press Release: http://www.salvamentomaritimo.es/sm/sala-de-prensa/salvamento-maritimo-implanta-la-aplicacion-safetrx-para-mejorar-la-seguridad-nautica/
Visit Salvamento Marítimo's website: http://www.salvamentomaritimo.es/sm/safeTRX/
Facebook: www.facebook.com/salvamentomaritimo.es
Twitter: @salvamentogob

SafeTrx soon to arrive on Spanish shores!




20th June, 2014



SafeTrx is pleased to announce Salvamento Marítimo, the Spanish Maritime Safety Agency, will launch the revolutionary Smartphone application in Spain this July. Available in Spanish and English on both Android and Apple iOS devices, the Salvamento Marítimo SafeTrx app allows boat and leisure craft owners to log their Sail Plans directly from their Smartphone. Should the boater fail to return on time their emergency contacts will be automatically alerted via SMS and advised to initiate the appropriate action. Voyage position reports are displayed on the SafeTrx Monitoring Console so where an emergency contact calls Salvamento Marítimo concerning an overdue trip, they will have access to the boater’s location and SafeTrx trip data through a secure SafeTrx server.

The SafeTrx team worked closely with Salvamento Marítimo to establish the standard operating procedures and customised SafeTrx in accordance with the Agency's existing protocols. The software will be both deployed and hosted in the Agency’s headquarters in Madrid. Salvamento Marítimo is the national body for maritime safety under the Ministry of Public Works, with a team of more than 1,500 staff and 20 rescue coordination centres.

Visit Salvamento Marítimo's website: www.salvamentomaritimo.es
Facebook: www.facebook.com/salvamentomaritimo.es
Twitter: @salvamentogob

RYA SafeTrx coming soon!




28th May, 2014



Official app of the Royal Yachting Association - The RYA SafeTrx App allows you to register your vessel and plan your journey on your Smartphone.

Please note: RYA Members can run unlimited trips for FREE. Non-members will need to purchase SafeTrx trip credit to commence a trip. SafeTrx trips can be purchased within the App for as low as £0.13 per trip.

Registering vessel and journey information couldn’t be any easier. Follow an easy to understand registration process to register your contact and vessel details within the application. Once your contact details and emergency contact information is saved, you may begin planning your journey. Using built in maps, select a starting point, an optional waypoint and an end destination. Add to this an ETA, the type of trip and the number of persons on board your vessel. Once this is completed simply press the ‘set sail’ button when you are ready to start your journey.

Pressing ‘set sail’ will register the journey details with the Royal Yachting Association computer server and will activate position reporting in the App. At regular intervals the App will send a position report to the server and your emergency contacts will be automatically alerted 30 minutes after the journey exceeds the ETA.

At any stage during the journey you can end your trip, revise the ETA, number of people on board or the destination.

As an RYA Member, you have access to a number of extra features within RYA SafeTrx:

  • Access to 'Performance Mode' - a race tracker which records GPS location data every 10 metres and provides trip analytics to review your racing performance.
  • Record unlimited trips using both Alert and Performance Modes for FREE.
  • Exclusive 'My Stats' section in the RYA SafeTrx Boater Portal providing statistics on all trips undertaken. Share your stats on Facebook, email them to a friend or save them as a PDF.

South Africa's National Sea Rescue Institute (NSRI) Commence Trial




16th May,2014



"We are delighted to announce that South Africa's National Sea Rescue Institute (NSRI) will commence trialling the SafeTrx software in the next few weeks. The NSRI is a non-profit organisation responsible for sea and dam rescue in and around South Africa. The NSRI is manned by 980 volunteers at 32 bases around the coast and at three inland dams. It has a fleet of 92 rescue craft, 27 vehicles and access to a range of helicopters. NSRI is run by 980 highly skilled volunteers who are on standby day and night throughout the year. "

http://www.nsri.org.za/
https://www.facebook.com/SeaRescue

Press

  • Spanish TV station RTPA covers the Salvamento Marítimo SafeTrx briefing in Centro Jovellanos MRCC, Gijón.

    RTPA Click here to view
  • Head of the Maritime Rescue Coordination La Coruña, Jesus Iglesias Torrente, introduces the ‘SafeTrx’ system in the Real Club Nautico de La Coruña.

    Radio Coruna Click here to view
  • SafeTrx "helps us to minimize the time it takes to locate a lost ship at sea.”

    La Opinión de Murcia Click here to view
  • The government delegate in Valencia, Serafin Castilian, who attended the presentation of the application, explained that it is ‘a new tool that, on the one hand, increases safety and, on the other, enables a faster response to any incident that might occur’.

    teinteresa.es Click here to view
  • Interalmeria TV reports on the Salvamento Marítimo SafeTrx briefing at the headquarters of the Government Sudelegación in Almería.

    Interalmeria TV Click here to view
  • “Time is critical in the search for a boat. With this application, we can avoid the scenario of receiveing calls in the evening where relatives raise the alarm of someone not returning from sailing and the lack of light makes it difficult to search." - José Cristóbal Maraver, Deputy Chief of the MRCC Tarifa.

    Europasur.es Click here to view
  • Onda Algeciras TV features José Cristóbal Maraver, Deputy Chief of MRCC Tarifa, in their report from the Salvamento Marítimo SafeTrx brienfing in Algeciras.

    Onda Algeciras TV Click here to view
  • Spain's TV station Telecinco reports on Salvamento Marítimo SafeTrx

    Telecinco Click here to view
  • "Getting to an emergency as soon as possible is essential to prevent further injury and there is no doubt that in many cases this App, which we have tested and works very well, will save us a lot of time in Search and Rescue operations and will greatly increase the effectiveness of the rescue teams."

    Mallorca Diario de Nautica Click here to view
  • "SafeTrx is aimed to improve the safety of navigation for boats that do not have Automatic Identification Systems"

    Teinteresa Click here to view
  • "In the case of an incident, Salvamento Marítimo has the last reported location of the boat, which reduces the radius of your search and saves the cost of launching a helicopter for example."

    Gente Digital Click here to view
  • "50% of rescues are related to lost leisure craft and are a large source of expenditure"

    Diari de Tarragona Click here to view
  • "What matters to us is that point by point location positions of the vessel are reported to our Rescue Centre"

    Europa Press Click here to view
  • "It's simple to register your boat and sailing plan."

    Náutica y Yates Magazine Click here to view
  • "The application periodically sends location data to Salvamento Marítimo, helping to provide a quicker response to an emergency."

    Naucher Global Click here to view
  • "Searches for a missing boat with no coordinates on their approximate location are costly and usually don’t end well."

    Ara.cat Click here to view
  • "More than half of the call outs that Salvamento Marítimo respond to relate to towing or assisting broken down vessels. The application is aimed particularly at those people."

    Cadena Ser Click here to view
  • "Maritime safety is a serious matter and the SafeTrx application can help raise the alarm early and can assist emergency services to locate victims more accurately."

    Nauta 360 Click here to view
  • "RYA SafeTrx App - tracking technology in the palm of your hand"

    RYA Click here to view
  • "This app, which can track vessels and help the coast guard respond if needed, is a very welcome development. I hope it will help avoid more heartache and tragedy."
    Minister for Agriculture, Marine and Food Simon Coveney TD

    Irish Examiner Click here to view
  • "Minister for Agriculture, Marine and Food Simon Coveney TD talks about SafeTrx on RTE's Seascapes programme..."

    RTE Radio 1 Click here to listen
  • "The Irish Sailing Association is delighted to announce ISA SafeTrx"

    ISA Click here to view
  • "New sailing app allows Coastguard to see your passage plan"

    Yachting Monthly Click here to view
  • "Podcast"

    Morning Ireland Click here to listen
  • "Coast Guard pioneers smartphone app in bid to save lives"

    Irish Examiner Click here to view
  • "The iPhone app that’s revolutionising SAR operations"

    Defence IQ Click here to view
  • "A sailing App to log your voyage - alert friends, Coastguard "

    SailWorld.com Click here to view
  • "Who is more likely to wear a life jacket – a jet skier or paddle boarder?"

    TheJournal.ie Click here to view
  • "AVCG launches new SafeTrx app to help guard our Nation"

    Australian Volunteer Coast Guard (AVCG) Click here to view
  • "Australia's Channel 7 report on AVCG's Coast Guard SafeTrx app"

    'Creek to Coast', Channel 7 Click here to view
  • "ZDNet App Wrap: March 4, 2013"

    ZDNet Click here to view
  • "New Irish Coast Guard App that will help save lives"

    Department of Transport, Ireland Click here to view
  • "Interview with Chris Reynolds on RTE news"

    Chris Reynolds, Director of the Irish Coast Guard (IRCG) Click here to view
  • "New Search & Rescue Application for Irish Coast Guard"

    Emergency Services Ireland Magazine Click here to view
  • "New phone app from Irish coast guard to save lives"

    Irish Independent Click here to view

Showcase

  • "Around 50% of the incidents managed by the Spanish Maritime Safety Agency are related to leisure activities. Salvamento Marítimo SafeTrx can locate, track and monitor vessels in distress which are not required to have neither GMDSS equipment nor VTS systems, providing a new approach to deal with these kind of incidents. We are sure this application can play a significant role in improving safety in coastal waters!"

    Juan Luis Pedrosa, Director, Spanish Maritime Safety Agency
  • "When we learned about SafeTrx and its enormous benefits, we knew we had to bring it to the UK"

    Stuart Carruthers, RYA Cruising Manager
  • "SafeTrx helps take the search out of search and rescue. It encourages all sea users to plan and execute their trips better, safer and gives assurance to friends and partners ashore."

    Chris Reynolds, Director, Irish Coast Guard (IRCG)
  • "This new SafeTrx App has the potential to get our resources on-scene as quickly as possible which will in turn save lives."

    Ray Campbell, National Commodore, Australian Volunteer Coast Guard

Contact

For general questions, bug reports or press inquires please fill out the form below.

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Salvamento Marítimo SafeTrx Support

Ask a question, share an idea or report a problem by sending an email to
safetrx@sasemar.es
Forgot your password? Go to the SafeTrx Boater Portal - 
safetrx.salvamentomaritimo.es
Click on the 'I forgot my password' button. Enter your email address and you will receive a link to reset your password.




RYA SafeTrx Support

Ask a question, share an idea or report a problem by sending an email to
rya@safetrxapp.com
Forgot your password? Please contact
web.support@rya.org.uk
who will be able to assist you.




ISA SafeTrx Support

Ask a question, share an idea or report a problem by sending an email to
safetrx@sailing.ie
Forgot your password? Go to the SafeTrx Boater Portal -
https://safetrx.sailing.ie/login.html.
Click on the ‘I forgot my password’ button. Enter your email address and you will receive a link to reset your password.




Coast Guard SafeTrx Support

Ask a question, share an idea or report a problem by sending an email to safetrx@coastguard.com.au
Forgot your password? Go to the SafeTrx Boater Portal -https://safetrx.coastguard.com.au/login.html.
Click on the ‘I forgot my password’ button. Enter your email address and you will receive a link to reset your password.


Frequently Asked Questions

SafeTrx is an accessible tool that leisure craft users can use when going to sea. It does not replace GMDSS, EPIRB or PLBs, it complements them.



  • Q. How can the Coast Guard get SafeTrx?

    DeCare Systems Ireland licenses the Coast Guard to operate a unique instance of the SafeTrx system. Each SafeTrx system component (Smartphone apps, SafeTrx Web, SafeTrx Monitoring Console) can be tailored to the Coast Guard’s specific needs. Hardware and software requirements for the SafeTrx system are available on request.

  • Q. What are the key components of SafeTrx?

    • - Android and iOS Smartphone applications
    • - SafeTrx Web for boaters
    • - SafeTrx Monitoring Console for SAR emergency response operators
  • Q. Who has access to boater’s Sail Plan details?

    This information is stored on a secure server and access is restricted to the boater and the Coast Guard.

  • Q. How does the app handle loss of cell coverage?

    The SafeTrx Smartphone application uses both the GPS and cell network to determine location. If the cell signal is lost the app will attempt to continue to acquire and store location information using the Smartphone’s GPS receiver. Once a cell signal becomes available again the app sends the backlog of stored location information to the SafeTrx server and resumes transmitting location information in real time.

  • Q. How can boaters manage their account?

    Boaters can view and edit their account details using SafeTrx Web. Within this website, boaters can:

    • • Change their personal contact & password information
    • • Manage their vessel details
    • • Set up and edit their emergency contacts
    • • View & delete their journey history
    • • View Terms and Conditions, Privacy and Disclaimer policies

  • Q. What happens if boaters fail to close their trip within the logged ETA?

    From a monitoring perspective, SafeTrx is fully autonomous once the boater hits “Set Sail”, however failure to close a SP triggers an escalation process involving the boater’s emergency contacts and the Coast Guard. The SafeTrx escalation actions are customised to follow the processes and procedures of the Coast Guard. The following is a sample of the Australian Volunteer Coast Guard escalation process:

    • Escalation Level 1 - 15 minutes before the ETA is due to expire, boater receives a notification advising to extend or end their trip.
    • Escalation Level 2 - Failure to close the trip when trip is overdue sends another reminder alert that the trip is now overdue and it must be either closed or extended.
    • Escalation Level 3 - 15 minutes after the ETA has expired the boater receives a warning notification that an SMS will be sent to their emergency contact should the trip remain overdue.
    • Escalation Level 4 - If after 30 minutes past the designated ETA the boater still has not closed or extended the ETA, an SMS is sent to their emergency contacts. If the boater’s emergency contact is unable to contact the boater, they then contact the Coast Guard.
    • Escalation Level 5 - 60 minutes past the ETA, an SMS is sent to the rostered SAR Duty Officer and further SMS messages are sent to back up officers at 15 minute intervals.

  • Q. Does the Smartphone application use a lot of battery power?

    The SafeTrx app uses a number of methods to determine position and these do consume battery power. However the app monitors the Smartphone’s battery in real time and adapts to declining battery levels. If the battery level falls below 30%, the location transmission interval is adjusted from 1Km to 2Km to save battery power. There is also a failsafe to ensure that if the battery level falls to 10%*, SafeTrx suspends in order to preserve battery power for emergency calls. When the Smartphone is plugged in to recharge, trip monitoring is automatically resumed.

    *Please note that the battery levels reported on some Smartphones are rounded down to the nearest 5%, therefore trip recording may be suspended when the battery level is between 10%-15%

  • Q. Can you change your sail plan while running a trip?

    When a trip is in progress, boaters can amend the following using the 'Review' button on the Trip Progress screen:

    • - Estimated time of arrival at your end destination (ETA)
    • - People on Board
    • - Emergency Contacts
    • - End point

    Here's how to amend your Sail Plan:

  • Q. How do I turn on Background App Refresh in IOS 7?

    Background App Refresh was a new setting implemented in iOS 7. It allows you to choose which apps can run in the background and aims to help preserve battery life. This setting could cause a problem where the app loses a GPS connection and stops recording location data. It is required to be ‘ON’ for SafeTrx so that it can continue to collect GPS data while running in the background.
    To switch it on, go to Settings> General and check "Background App Refresh" - this should be set to 'ON' and not disabled.